Very customer oriented. Always making sure you are getting what you want in your travel experience. They treat you like a good friend not just another customer.
Faye. As usual, you and Martinelli Travel have excelled far beyond our expectations. I would recommend you to all our family and friends. You guys are awesome!!! ~ Salmin
Had a long fun day today. We went off resort and went exploring. We went to Cancun and Punta Cana. It was fun to explore but we also realized how much we truly love our resort the Catalonia Riviera Maya. Thank you Faye Sell for your wonderful travel recommendations. We are so lucky to be on the perfect resort for us!! - Christy C
Faye Sell and the folks at Martinelli Travel are fabulous. They are so friendly and knowledgeable about options for get-a-ways, honeymoons, cruises and Caribbean beaches! ~Nancy B
In over 28 years, Martinelli Travel has never failed us! They have helped us make wise decisions on some of the places we've wanted to visit. They are true professionals!!
We expected a lot and you exceeded our expectations by ten!
Best trip ever. Awesome
~Jack & Mary
Excellent local travel agent. They arranged an all inclusive trip for my wife and I. Extremely professional and knowledgeable. They cover everything so you don't have to worry about it. Highly recommend to everyone. They offer excellent customer service that you just don't find know a days... great job Faye! ~Steve H
I can speak for both Linda and I, we had the best vacation we have ever had… it was just perfect from beginning to end…… Thank you so much for all your help it really was an awesome vacation…… J:)
"Hi Faye, On behalf of all 10 of us who just returned from our family cruise on the Independence of the Seas, we want to thank you for all your hard work and let you know we had a wonderful time.
The great weather we have had here made our flights very easy and timely as well.
Thanks again for everything!"
A simple thank you does not seem enough. Your dedication to your customers is unmatched in this day and age. It is a lost art and we are fortunate to have you helping us!
Absolutely love Martinelli Travel. Faye and Michelle are always available with suggestions and guidance. Faye is like a dear friend who is a walking encyclopedia about travel. She just assisted us in taking 6 grandchildren to Mexico. One has a serious illness, and another has a life-threatening fish allergy. Faye made all the arrangements for us to have a safe and wonderful trip. A great big thank you!!!
Faye-just wanted to reach out to you and tell you how amazing secrets Silversands was. WOW! I asked Michelle to marry me while we were their and she said YES which made the experience even better. Just wanted to thank you for your services. Having said that, I was curious looking forward towards our honeymoon for you to price me out a ballpark to the Zoetry resort in Punta Cana Dominican Republic. Thank you!!- Dana
Faye - Just want to say thank you for helping us with the vacation… We had a awesome time there… The resort was absolutely beautiful… Food was fantastic, staff was so friendly and polite.. Completely different from when we went to Jamaica.. We’re trying to get more pictures uploaded.
We're torn between Mexico and Jamaica but where ever I go it's always great when booked through Martinelli Travel - Thanks!
I wanted you to know our Italy trip was outstanding, everything went perfectly. Lots to visit about if we get together sometime or maybe you have specific questions on how our trip went. No complaints,you planned a perfect trip for us.
Thank you again for all your advice, support and help in planning our vacation to Mexico. It was our first all inclusive – something we've been wanting to do for years and so glad we can finally say, "we did it"!
Our experience with you and Martinelli was fabulous. Your knowledge of the resorts is invaluable, your customer service is top notch, and your pricing is just as good, if not better than what we could get doing it ourselves.
I cannot speak highly enough about your customer service. Knowing I had someone to help navigate through the entire process -- including getting back home was a relief! I'm passing your name onto friends and family.
Hi Faye - Just a note of thanks! The entire cruise was as good as it can get!
Our entire group was pleased with every phase of the vacation & your personal assistance to them. ...
Were Back !! and all I can say is AMAZING ! we had the best time, so relaxing, food was good and the people were awesome. Joe was surprised and thankful !
When I asked him if he would come back and did he think the swim up was worth it, he said Absolutely!...
After this trip Crista was convinced that the only way to travel is via Faye and Martinelli travel. She said she will always book with you now !
Thanks for everything as always, you are the best !!
Planning our trip was very easy with Fay and her recommendation of the resort was excellent! We couldn't of asked for a better trip and can't wait to book another one. Thank you Fay!